Last Updated: September 16, 2026
Welcome to OEM Manual Store ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our website, digital products, and services available at https://oemmanualstore.com (the "Site").
By accessing our Site, creating an account, placing an order, downloading a product, or purchasing any product or service from us, you acknowledge that you have read, understood, and agreed to these Terms of Service.
1. Use of the Site
By accessing or purchasing from our Site, you agree to:
- Use the Site only for lawful purposes.
- Comply with all applicable local, national, and international laws and regulations.
- Provide accurate and complete information when placing an order or creating an account.
- Not attempt to gain unauthorized access to the Site, accounts, systems, or services.
- Not interfere with the security, functionality, or operation of the Site.
- Not copy, reproduce, redistribute, resell, republish, share, or commercially exploit purchased digital products or website content except where expressly authorized.
2. Digital Products and Services
OEM Manual Store is a digital-only online store. We do not sell or ship physical products.
Our digital products may include OEM-related workshop manuals, factory service manuals, repair manuals, maintenance manuals, parts catalogs, EPCs, wiring diagrams, technical documents, PDF files, diagnostic software, configuration files, technical resources, and other digitally delivered products.
Product descriptions, specifications, compatibility information, file formats, supported models, years, engines, equipment, and other relevant information are provided on the applicable product page where available.
Digital products may be delivered through a download link, customer account, email, or another electronic delivery method following successful payment and order verification.
All products supplied through OEM Manual Store are digital products. No physical manuals, books, discs, USB drives, hardware, or other physical goods are shipped unless a product listing expressly states otherwise.
3. Independent Third-Party Store and Manufacturer Disclaimer
OEM Manual Store is an independent third-party digital store and is not a manufacturer, factory-authorized dealer, authorized distributor, official service center, or authorized representative of the vehicle, equipment, software, or document manufacturers referenced on this Site, unless expressly stated otherwise for a specific product or service.
Manufacturer names, trademarks, logos, model names, product names, equipment names, part numbers, and other brand references appearing on the Site or in product descriptions are used for identification, compatibility, descriptive, and informational purposes.
Unless expressly stated otherwise, OEM Manual Store is not affiliated with, sponsored by, endorsed by, or authorized by the manufacturers referenced on the Site.
The use of terms such as "OEM," "factory," "original," "genuine," or manufacturer-specific names in a product listing is intended to identify the type, source, application, or compatibility of the digital material being offered and does not by itself establish any affiliation, authorization, sponsorship, or endorsement by the relevant manufacturer.
4. Product Information and Compatibility
Customers are responsible for carefully reviewing product descriptions, compatibility information, manufacturer information, model numbers, equipment numbers, years, engine specifications, software requirements, file formats, and other available information before purchasing.
Where applicable, customers should confirm that the selected product corresponds to their specific vehicle, equipment, model, year, engine, serial number, configuration, or other application requirements.
OEM Manual Store does not guarantee that every digital product will be compatible with every vehicle, machine, equipment configuration, computer, operating system, diagnostic tool, or software environment.
Customers are responsible for determining whether a product is suitable for their intended use before completing a purchase.
5. Free Sample Preview
Where available, OEM Manual Store may provide a free sample preview of a digital manual or document before purchase.
The sample preview allows customers to review up to 5 pages of the applicable manual before completing their purchase. The preview is provided to help customers evaluate the manual's content, format, coverage, and general suitability for their intended use.
The available preview may not represent the complete manual and may exclude certain pages, sections, diagrams, procedures, specifications, or other content included in the purchased product.
Customers are encouraged to review the available sample preview, product description, compatibility information, model details, and other available product information before purchasing.
The availability and number of preview pages may vary by product. Where a preview is provided, the maximum preview available before purchase is generally up to 5 pages.
Access to a free preview does not grant any ownership, license, redistribution, copying, downloading, or commercial-use rights to the preview content. Preview content remains subject to the intellectual property and usage restrictions described in these Terms.
6. Orders and Digital Delivery
Digital products are generally delivered electronically after successful payment and order processing. Delivery may occur through email, a customer account, or a download link.
Delivery times may vary depending on payment verification, order review, technical processing, file preparation, system availability, or other circumstances.
Customers are responsible for providing accurate contact and account information necessary for digital delivery.
If you do not receive your digital product within the expected delivery period, please contact us at info@oemmanualstore.com so that we can investigate the order.
7. Refunds, Returns and Cancellations
Because our products are digitally delivered, digital product sales are generally final and non-refundable once the product has been delivered, accessed, or made available for download, subject to our Return & Refund Policy and any rights that cannot legally be excluded under applicable law.
If a digital product has a legitimate technical problem, cannot be accessed, is corrupted or unusable, the wrong product was supplied by OEM Manual Store, or the product is materially different from its description, please contact us so that we can investigate the issue.
Where appropriate, we may first provide a corrected file, replacement download link, replacement product, technical assistance, or another reasonable resolution before processing a refund.
Refunds, where approved, are subject to the terms and procedures described in our Return & Refund Policy.
Nothing in these Terms limits any consumer rights that cannot legally be excluded or waived under applicable law.
8. Intellectual Property
All website content, including text, graphics, logos, design elements, product listings, images, software, and other materials provided by OEM Manual Store are protected by applicable intellectual property laws.
Unless expressly authorized in writing, you may not copy, reproduce, redistribute, resell, republish, upload, share, transmit, modify, or commercially exploit any website content or purchased digital product beyond the rights expressly provided with that product.
Purchased digital manuals and documents are provided for the customer's personal use or legitimate internal business purposes only, unless a different license is expressly provided with the product.
You may not distribute purchased digital files through websites, file-sharing services, social media, forums, messaging services, torrents, public download platforms, or other unauthorized distribution channels.
Nothing in these Terms transfers ownership of any third-party intellectual property to the customer. Third-party intellectual property remains with its respective owner or rights holder.
9. Payment Terms
Payments may be processed through secure third-party payment providers, including PayPal.
By completing a purchase, you authorize the applicable payment processor to charge your selected payment method for the total amount displayed during checkout.
Payment information may be processed directly by the applicable third-party payment provider in accordance with that provider's terms and privacy policy.
OEM Manual Store does not generally store complete payment card information on its own servers.
10. Account Access
If you create an account with OEM Manual Store, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
You agree to notify us promptly if you believe that your account has been accessed without authorization or that your login credentials have been compromised.
We reserve the right to suspend or terminate accounts involved in fraud, abuse, unauthorized sharing, unlawful activity, or violations of these Terms.
11. Prohibited Activities
You agree not to:
- Use the Site for unlawful or fraudulent purposes.
- Attempt to bypass security measures or access restricted areas.
- Reverse engineer or interfere with the Site or its systems.
- Use automated methods to scrape or collect Site content without permission.
- Share, resell, or redistribute purchased digital products without authorization.
- Use another person's account or payment information without authorization.
- Upload or transmit malicious code, viruses, or harmful software.
- Engage in activity that may damage, overload, disrupt, or interfere with the Site.
- Use purchased digital products to create, operate, or maintain an unauthorized public download or file-sharing service.
12. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Site and digital products are provided on an "as is" and "as available" basis.
We do not guarantee that the Site will always be available, uninterrupted, error-free, secure, or free from technical issues.
We also do not guarantee that every product will meet every customer's particular requirements, operating environment, repair procedure, diagnostic setup, software configuration, or equipment application.
Customers are responsible for determining whether a particular manual, document, software product, or other digital product is suitable for their specific vehicle, equipment, model, application, or requirements.
Technical information should be used responsibly and, where appropriate, by qualified technicians or other persons with suitable knowledge, training, and experience.
13. Limitation of Liability
To the maximum extent permitted by applicable law, OEM Manual Store and its owners, employees, service providers, contractors, and representatives shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of the Site or digital products.
This may include, where applicable, losses resulting from:
- Improper use of a product or manual;
- Incorrect installation, repair, maintenance, servicing, or interpretation of technical information;
- Incompatibility between a product and a particular vehicle or equipment;
- Software or operating-system incompatibility;
- Website interruptions or technical failures;
- Loss or corruption of data beyond our reasonable control;
- Unauthorized access to accounts or information beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
14. Third-Party Services and Links
Our Site may contain links to or integrations with third-party services, including payment processors, hosting providers, communication services, software services, or other external services.
We are not responsible for the content, availability, security, policies, or practices of third-party websites or services.
Your use of third-party services may be subject to their respective terms, conditions, and privacy policies.
15. Fraud, Unauthorized Use and Chargebacks
Customers must not use unauthorized payment methods, another person's payment account, stolen payment credentials, fraudulent information, or other deceptive methods to purchase products.
Customers should contact us before initiating a payment dispute or chargeback when the issue can reasonably be resolved through customer support.
Nothing in this section limits any rights a customer may have under applicable payment-provider rules or applicable law.
16. Changes to These Terms
We reserve the right to update or modify these Terms of Service from time to time.
Changes become effective when the revised Terms are posted on this page, unless otherwise required by applicable law.
Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which OEM Manual Store operates, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Nothing in this section is intended to deprive consumers of mandatory rights or protections available to them under applicable law.
18. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in full force and effect to the extent permitted by applicable law.
19. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
OEM Manual Store
Website:
https://oemmanualstore.com
Email:
info@oemmanualstore.com